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Have a question you’d like to ask? We are committed to giving clients the best care and experience we can. There’s no such thing as a bad question when it comes to mental health. Check out the answers to the FAQs below, and don’t hesitate to get in touch if you have any additional questions.

  • WHAT CAN I EXPECT DURING OUR FREE 15-MIN INTAKE SCREENING CALL?
    The intake screening call is an opportunity for you to share briefly what you're hoping to get out of the therapy experience. In addition, it’s an opportunity for us to begin the rapport building process. You're encourage to ask questions that will help you decide whether we are a good fit to work together. By the end of the call, you're are match with an available therapist who is suited to work with you or we provide you with resources to find a therapist who may be better suited to work with based on your specific needs
  • WHAT ARE YOUR SESSION FEES?
    Individual psychotherapy sessions are $175- $200 for 45-50 minutes. Couple psychotherapy sessions are $225 for 60 minutes. EMDR and Prolonged Exposure Therapy sessions are $250 for 60 minutes. Rates are re-assessed once a year and are subject to change without notice.
  • DO YOU TAKE INSURANCE?
    Wellness Tree Counseling accept most major commercial health insurances including: ​ Aetna Emblem Health GHI/ HIP Carelon Behavioral Health (formerly Beacon Health Option) United Healthcare/Oxford/ OPTUM Evernorth (formerly CIGNA) Out of Network ​​ We do not accept Medicaid or Medicare insurance plans at this time We conduct insurance verification prior to your first appointment to confirm your benefits and coverage. You'll also be made aware of your benefits and coverage in advance.
  • HOW CAN I PAY FOR SERVICES?
    You can pay for services using Cash, Mastercard, Visa, or Zelle. We also accept Loveland Foundation therapy voucher.
  • DO YOU OFFER A SLIDING SCALE?
    Yes, we offer a 4 Tier sliding scale based on an honor system. We ask clients to pay the highest rate within the tier that will allow them to fully benefit from consistent and regular therapy appointments. Tier 1: $60/ per session (Through our Therapist-in-Training program only) Tier 2: $70/ per session (Through Open Path only) Tier 3: $80 - $125/ per session Tier 4: $ 125- $150/ per session Sliding scale offered based on practice availability and capacity. For questions or more information about our sliding scale fees, please contact our office via email info@wellnesstreecounseling.com
  • WHAT’S YOUR LOCATION AND AVAILABILITY?
    Our office is conveniently located in the Rego Park neighborhood in Queens, N.Y. accessible to public buses, trains and Long Island Railroad station. We offer morning, afternoon and evening appointments during the weekdays and weekends. We offer virtual session for clients who reside in Virginia, South Carolina, and New Jersey.
  • HOW CAN I JOIN THE WAITING LIST?
    You can join the waiting list by filling out the information needed on the waitlist form. We will contact you when an appointment is available which can be between 4-8 weeks or sooner.
  • HOW CAN I SCHEDULE AN APPOINTMENT?
    Ready to start your wellness journey? Begin today with just three simple steps. First, book intake screening call. Second, complete your intake screening call. Last, get matched with an available therapist within our practice and schedule your first appointment Click here to book your intake screening call
  • HOW CAN I GET STARTED WITH THERAPY?
    Please click on the link below. You will be taken to the ‘Contact Us’ section on our website. The intake screening call will seek to ensure that our practice is a good fit and will give you the opportunity to make an informed decision about entering a client-therapist relationship with one of our therapists. Click to schedule 15-min intake screening call
  • WHAT CAN I EXPECT DURING MY FIRST APPOINTMENT?
    Your first appointment will be an hour long session during which you therapist will ask questions about your past and current history to get a better understanding of your needs. Your therapist will use various questionnaire to help name your experiences and identify underlying symptoms or patterns that you may be troubled by. From there, your therapist will work collaboratively to identify your goals for therapy. Once you've completed these steps, you will meet with our therapist weekly to begin your journey to wellness.
  • WILL MY THERAPIST GIVE ME A DIAGNOSIS?
    If you are deciding to use insurance benefits, then yes your therapist will use specific questionnaire to determine a diagnosis that mostly described your reason for therapy as a requirement for insurance purposes. This usually occurs by the end of the first session. We encourage clients to be aware of their diagnosis on file and develop a treatment plan with you to address the symptoms related to the diagnosis. If you prefer not to have a diagnosis on file, then you can opt-out of using insurance to pay for therapy. We will provide you with a Good Faith Estimate to give you a sense of the cost of therapy over a 12 months period.
  • DOES THE CONTENT IN OUR SESSION REMAIN CONFIDENTIAL?
    Yes, our sessions are 100% confidential. We do NOT share client information without prior consent from our client EXCEPT in extreme cases where the information is needed. Our office is in alignment with HIPAA laws. To become familiar with your rights under the HIPAA law you can visit the link below. HIPAA laws
  • HOW LONG ARE SESSIONS?
    All initial appointments are 1 hour long including initial appointments for individual and couples therapy. Subsequent sessions are between 45 and 50 minutes in length unless otherwise specified. All EMDR/Prolonged Exposure therapy sessions are 1 hour long.
  • DO YOU OFFER WEB/VIDEO SESSIONS?
    Yes, we do offer web/video session. Client are able to see and hear their therapist in real-time (vice versa) using a secure client portal. Please note that our practice do not offer phone session outside of isolated reasons where video conferencing is not feasible. Your therapist will use their discretion to determine if phone session is appropriate to conduct.
  • WHAT’S THE DIFFERENCE BETWEEN THERAPY AND LIFE COACHING?
    A major key difference between therapy and life coaching is the focus of the work: life coaching focuses on setting and achieving specific goals often related to a person's personal or professional development. Whereas, therapy focuses on treating and managing symptoms of mental health conditions such as depression and anxiety. Unlike therapy, life coaching is generally time-limited and short term. Therapists may be more interested in exploring the history of problems or behaviors with the goal of identifying and establishing healthy coping strategies opposed to Coaches who look towards the future and focus on the “how” to achieve specific goals.
  • WHAT SERVICES ARE OFFERED?
    Wellness Tree Counseling LCSW PLLC offers a wide range of mental health and wellness services to empower and equip you with refined skills to heal. We focus on the whole person and have specific trainings to tailor services to your needs. Visit our services page to learn more
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